Campus phone service disruption

Resolved
Resolved

Campus phone service has been fully restored. All external inbound and outbound calling is now working.

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Jeff Greenfield
Investigating

We are continuing to troubleshoot Campus phone services. Currently inbound calls from external numbers are working, but outbound calls to external numbers cannot be placed. Calls between internal numbers continues to work. Issues appear to stem from planned overnight maintenance from our phone provider that has exceeded the expected maintenance window. Further updates will be provided as we learn more.

Avatar for Jeff Greenfield
Jeff Greenfield
Investigating

Inbound and Outbound phone calls are not working as expected. Internal calling seems to be working. We are investigating the situation to identify the cause and work toward a resolution.

Avatar for Jeff Greenfield
Jeff Greenfield
Began at:

Affected components
  • Telephone and Unified Communications