FormAssembly: Many forms down with error "invalid_response Not authenticated"

Resolved
Resolved

We've now resolved the incident. If you find any active forms with this error message, please report it via a ticket to the helpdesk. Thank you!

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Identified

A number of Calvin's forms are currently down: when loading, the page displayed is an error message in the format:

invalid_response

Not authenticated

We are currently individually checking forms and updating settings for each to remove this issue. We prioritized time-critical and urgent forms (Student Concern, Student Contact) and will be working through the remainder immediately.

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Began at:

Affected components
  • Identity Services
    • Authentication services
  • Enterprise Applications
    • Salesforce CRM
    • Additional Applications