Issues emailing and receiving email from external addresses

Resolved
Resolved

Messages to and from non-Calvin email addresses are now being delivered as expected. Note that you may need to retry sending messages that you attempted to send and received a bounce for during today's outage. Thank you for your patience while our vendor worked through this issue.

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Nate Bender
Updated

Calvin's upstream email provider is still investigating lingering issues. Many emails to and from non-Calvin addresses are still failing intermittently. We will continue to update this status as the provider publishes updates on the situation.

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Nate Bender
Identified

CIT has been made aware of an issue affecting emails passing through an upstream service provider. This may cause emails to or from non-Calvin addresses to bounce. The vendor has identified the issue and is working to restore service. We will update as they provide information regarding their outage. We appreciate your patience as they work through the issue.

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Nate Bender
Began at:

Affected components
  • Enterprise Applications
    • Office 365