Various forms unavailable in FormAssembly

Resolved
Resolved

CIT staff determined this morning that some of our electronic forms on FormAssembly were unavailable over the last weekend, and we made adjustments this morning about 9:40 AM to reconnect these forms to our Salesforce system.

This particularly impacted students filling out the Student Contact Form over the weekend.

Not all Calvin forms on FormAssembly were impacted.

The form software vendor provided these additional details:

Beginning at about 21:30 UTC on October 9 (5:30 PM ET), some forms with a Salesforce connection began failing with “Error connecting to Salesforce” or “Authorization is no longer valid.” Affected forms may not send data to Salesforce or pull data from it. Forms that use Salesforce Prefill connector may not be prefilled, and dynamic picklists may not display their values.

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Began at:

Affected components
  • Enterprise Applications
    • Salesforce CRM