FormAssembly: Form outages across multiple forms

FormAssembly, our form software vendor, have acknowledged this issue and are working toward a resolution.

Their incident updates are available at https://status.formassembly.com/incidents/cmdbm16nf0pw

We are continuing to investigate the FormAssembly outage: as we look into possibilities why these forms are not working, you may see other error messages intermittently, however, most pages continue to present the following message:

invalid_response

Not authenticated

We have a ticket open with FormAssembly, and are investigating options we have on our end to attempt to update our configuration/reset settings and potentially restore connectivity.

We have begun investigating an issue with our FormAssembly forms. These forms are used for a variety of applications on campus, including signup for coaching and tutoring, internal reporting of concerns, and various other processes.

Forms display the error message:

invalid_response

Not authenticated

The form remains unreachable after displaying the error message. We are determining how to proceed to fix this issue.